Privacy Policy | PCI Complience | Security Services

When you visit, we do not collect any personally identifiable information about you unless you specifically provide it to us. Your visit is logged by Google Anylitics, which keeps aggregate records of standard web measurements. This technology does not identify you personally - it simply helps us compile statistics about our guests and their use of our site. We use these statistics and share them with third parties to improve our web site design and content and in connection with marketing programs.

Use of Cookies
We do not place any cookies on your computer except in connection with shopping. If you choose to shop on our site, we place a cookie only to assist the "shopping cart" in keeping track of products ordered and also to pre-fill certain information fields for frequent shoppers. If you have disabled receipt of cookies on your browser, then your IP address is used for these purposes.

Industry Standard Security payment service is our Internet payment gateway that enables secure online authorisation of credit card transactions over the internet. The service offers Industry Standards Secure Socket Layer (SSL) encryption and is fully integrated into our web site.

PCI Compliance 
All transactions completed by Flagship Merchant Services on behalf of our clients adhere to PCI compliancy regulations. The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information, including merchants and third-party service providers that store, process or transmit credit card/debit card data. If you are one of the above, PCI Compliance is not a suggestion; it is a requirement. Credit card companies and acquiring banks can levy stiff fines and remove the merchant's ability to process credit card transactions until the merchant is PCI compliant

CISP Compliance
The Visa CISP (Cardholder Information Security Program) Payment Application Best Practices established a set of the 13 best practices designed to protect sensitive information from being compromised. These practices are directed to assist software vendors to create secure payment applications that help merchants and service providers comply with CISP. Flagship Merchant Services is in full compliance with CISP. Information Exchange, a firm specializing in data security and compliance validation conducted the audit.

"In April 2000, Visa announced the launch of its Cardholder Information Security Program (CISP). Approved in October 1999 and mandated June 2001. CISP defines a standard of due care for securing Visa cardholder data, wherever it is located. CISP compliance has been required of all entities storing, processing, or transmitting Visa cardholder data. Members must comply with CISP and are responsible for ensuring the compliance of their merchants and agents--whether they support Issuing or Acquiring activity--for all payment channels, including retail (brick-and-mortar), mail/telephone-order, and e-commerce."